Account Deletion

Last updated: August 19, 2026

You can delete your CanWePlayIt account from the mobile app or request help deleting it from this public page.

Delete Your Account In The App

1. Open the CanWePlayIt mobile app.
2. Go to Profile.
3. Open the Delete Account section.
4. Enter your current password.
5. Type DELETE and confirm deletion.

After account deletion is confirmed, you will be signed out and will no longer be able to use that account.

Request Deletion Without The App

If you cannot access the app, email privacy@canweplayit.com from the email address on your CanWePlayIt account with the subject CanWePlayIt account deletion request.

Include the account email address and display name you want deleted. We may ask for additional confirmation before deleting the account so we can protect your data from unauthorized requests.

What We Delete

When your account is deleted, CanWePlayIt removes your user account, profile, device tokens, refresh tokens, verification codes, memberships, availability exceptions, event confirmations, substitute relationships, and invitation records associated with your account.

What May Remain

Organization-level records such as band, venue, and event records may remain when they are needed for other members or leaders, but your personal account and profile are removed.

SMS And Notifications

Deleting your account also stops CanWePlayIt from initiating SMS, email, and push notifications to that account. Messages already queued or sent may still be delivered.

More Information

Read the Privacy Policy for more detail about how CanWePlayIt handles data, or contact privacy@canweplayit.com with privacy questions.